VoxNations has the capacity to conduct a variety of telephone surveys in China, using call centers in various countries in addition to its two advanced calling centers in Toronto, Canada.
Telephone (Phone CATI) Surveys:
VoxNations has extensive experience in conducting telephone surveys around the world, including in China. Considering that in 2022, there were around 119 mobile phone subscriptions per one hundred people in China and considering China’s very high telephone (Mobile+Landline) penetrations rate, telephone polling is an extremely strong mode of data collection in China. Consequently, since 2020, VoxNations has been able to use call centers in various countries in addition to its two advanced calling centers in Toronto, Canada, to provide for the research needs of its clients.
VoxNations is also unique in that unlike most other fielding agents who only use interviewers fluent in Mandarin Chinese, which is the native language of around 70% of China’s current population, it also uses interviewers fluent in additional vernaculars (Wu, Yue, and Min) of various regions of China.
Considering that China is a multi-lingual country, using interviewers proficient in local languages and dialects allows VoxNations to effectively communicate survey questions and accurately record obtained responses. It also allows VoxNations to achieve very good response and cooperation rates.